Terms of use

Terms of use

1. Overview

This document governs the conditions of sale between San Martino Vini srl, on behalf of shop.sanmartinovini.it (hereinafter Shop) and the natural or legal person who purchases the product (hereinafter Buyer).
shop.sanmartinovini.it is a brand owned by the company San Martino Vini srl with its registered office in Via Crosere 30, 31028 – Visnà di Vazzola (Treviso) – VAT No. 01836320265.

2. Payments

The buyer can proceed with the payment using one of the following options:
• PayPal: your data will only be used by PayPal, which will authorise and execute the payment transaction.
• Bank transfer: the ordered products will only be shipped when the current account of San Martino Vini srl will be credited.
The purpose of payment of the bank transfer must indicate the order ID (Order Number), which is shown in the order confirmation email and on the order page.

Details for the bank transfer:
INTESA SANPAOLO SPA
IBAN: IT 27 E 03069 62166 1000 0000 1425
BIC: BCITITMM

3. Shipping

For the delivery service to be as efficient as possible, San Martino Vini srl has internal and outsourced collaborators, guaranteeing national and international coverage, in either case.
The delivered goods must be checked upon arrival and the Buyer is required to immediately report any damage to the packaging (directly to the courier), so as to safeguard themselves and to allow us to take appropriate action to replace or resend the items.

4. Conditions of withdrawal

As set forth in current regulations, the Buyer has 10 days from receipt of the goods to exercise their right of withdrawal. Please note that this right, specifically sanctioned by the so-called “consumer code”, also establishes that the goods must be returned in the same condition they were received in. Therefore, the packaging must be intact. The right of withdrawal allows the customer to have second thoughts after purchasing and does not entail any discussion related to the warranty and replacement.
We will not accept packages, packaging or items that have been used or that are not in their original condition. Besides returning the item/s, the Buyer must contact assistance at info@sanmartinovini.it and prior to sending, they must wait for the Shop to accept the request for withdrawal. Once the item/s reach us and after verifying that the condition of the goods corresponds to the standards mentioned above, we will reimburse the Buyer the full amount spent within 30 days.

Attention: as established by the European Court of Justice, the costs that the Buyer will incur to return the goods will not be reimbursed.

5. Complaints

All products are shipped in adequate packaging. If upon delivery, the cartons are damaged, tampered with or broken, the Buyer is requested to immediately refuse collection.

6. Shipping fees

Purchase and shipping available only in Italy, of which:
• € 10,00 per shipment throughout Italy (except Venice and islands)
• Venice and islands: estimated shipping cost € 15.00.
• Free shipping for purchases equal to or greater than 5 cartons.

7. Delivery time

Delivery will be by courier within 7 working days following payment. Please leave a telephone number to be notified of the delivery in advance.